Sunday, April 7, 2013

The Royal Bank's Abasement of Its Employees

It may be helpful to remember the following video the next time you see an RBC ad portraying the bank as the solution to everyone's problems. Forty-five soon-to-be-former employees (after they have trained their replacements) would beg to differ with the characterization. I suspect if I had an account with RBC, I would be closing it very soon in protest.

H/t Kev

10 comments:

  1. There used to be a time, Lorne, when we insisted that a corporation's responsibilities went far beyond the bottom line.

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  2. So stupidly arrogant to do something like this in a time of extensive social media. I'll be at the bank to close our my accounts on Monday, as will many others. Even omitting the ethical and moral aspects of this ugliness, why would I trust an organization this dimwitted with my money?

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    1. A point well-taken, peedeecee. Let's hope others follow your example to send RBC a powerful message.

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  3. That time seems a world away, doesn't it, Owen? How did we ever let things come to this?

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  4. Lorne, the problem is that other banks are not that different - CBC, Bank of Montreal, Bank of Nova Scotia. So which bank I should take my account?

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    1. You make a very good point, LeDaro. This kind of outsourcing has been going on for sometime now, and no one has clean hands. Perhaps if there is a vigorous response to this tip of the iceberg with RBC, however, other banks may think twice, especially if others come forward with similar tales of woe.

      Although I don't bank at RBC, I am thinking of taking my business to a credit union. Whether they are any different, I am not sure.

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  5. Lorne, it is good to put some light on banks and you have done a good job. The sole purpose of financial institutions is to make profits. Unfortunately that is the major focus of the capitalistic and corporate societies. I worked for a bank for two years and could not take it and quit.

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  6. Thanks, LeDaro. While I understand the drive for profit that underpins capitalism and the corporate agenda, what I don't understand is why we are not able to effect a better balance so that the human factor is also a crucial part of the equation.

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  7. Lorne, it is a good question. You have to look at Emperor Harper and maybe there lies the answer . There are no restrictions for such outsourcing.

    "CIBC turns over IT to HP in $2 billion outsourcing deal.."

    http://www.itbusiness.ca/news/cibc-turns-over-it-to-hp-in-2-billion-outsourcing-deal/4874

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    1. Many thanks for the link, LeDaro. I think it is time to do some digging here into the practices of all our banks, as an earlier comment by you suggests they are all employing similar measures.

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