This is in response to your correspondence of August 13, 2011 regarding Sun TV.
We do appreciate what you are telling us; however, as noted in our attached fact sheet on the complaints process http://www.crtc.gc.ca/eng/INFO_SHT/G8.htm , the Commission does not conduct general programming reviews. In order to investigate complaints, we require the identification of a broadcaster and particular broadcasts, i.e. time and date. We also ask that complaints reach us within four weeks of the date of broadcast because licensees are required by regulation to keep tapes of the material they air for that time.
Should you wish to write back with details of broadcasts that typify your concern, we will be pleased to follow up on your behalf. In the meantime, I hope this is helpful.
However, having said this, I have taken the liberty of forwarding your correspondence to the Canadian Broadcast Standards Council (CBSC) which administers codes of industry standards and mediates complaints from the public involving their member stations. Should you wish to contact the CBSC directly, you may do so by writing to P.O. Box 3265, Station D, Ottawa, Ontario K1P 6H8, or at info@cbsc.ca. You can also reach them at 613-233-4607 or toll free at 1-866-696-4718.
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