Facebook's Community Standards

Some time ago, I wrote about my disappointing experience with Facebook after I complained about what was essentially hate speech by a FB group. The response I got was that the racist anti-Muslim group did not violate their community standards.

Since then, it would appear that little has changed.

Yesterday I happened upon a video by a FB group entitled Refugee Resettlement, below which was an invitation to learn more at Act For America, which describes itself as "the NRA of national security." Take a look if you want to get a flavour of their 'concerns.' I watched the group's video which, in my view, is an exercise in fear-mongering and anti-Muslim sentiment, and it does violate my standards, but apparently not those of Facebook. Here is the reply I got about my complaint:

Thank you for taking the time to report something that you feel may violate our Community Standards. Reports like yours are an important part of making Facebook a safe and welcoming environment. We reviewed the video you reported for displaying hate speech and found it doesn't violate our Community Standards.

Please let us know if you see anything else that concerns you. We want to keep Facebook safe and welcoming for everyone.

Well, perhaps not everyone, as the video below makes clear:

If You Are Judged By The Company You Keep

Watch this video for confirmation of things you probably already know about Donald Trump:

Democracy In Crisis

This is a clearer and more succinct explication of the rise of dangerous right-wing politics than I think I have ever heard.

It might be tempting to view the political success of Republican presidential candidate Donald Trump as something uniquely American. But, argues Gary Younge, rightwing populism and scapegoating of society’s vulnerable is cropping up all across the west. This is what happens when big business has more power than governments

And Speaking Of Perspective

...along with xenophobia, bigotry and demagoguery, the folks at Fox News would seem to be quite ignorant about their country's own history.

Here is a timely festive reminder of that history for those soon to be celebrating American Thanksgiving:

Thanksgiving is a refugee’s narrative. The first Thanksgiving (or at least, the event we now remember as Thanksgiving) was celebrated in 1621 at the Plymouth Plantation colony in modern-day Massachusetts. It was attended by both native inhabitants and newcomers—the latter having fled England, by way of the Low Countries, due to religious persecution.

Syrian refugees today are fleeing warfare and the political oppression of both a secular dictatorship and an extremist theocracy. But in attempting to find safe haven in the United States—a country that owes a great deal of its success to immigrants, from all over the world—they are now being met with persecution in another form.

What is that special persecution? This clip from Fox says it all:



Although the above commentators might be viewed as egregious examples of a failed U.S. education system, they are at least providing reassurance to their special audience, who no doubt take great solace knowing that such giants are on the job and protecting Americans' interests.

My favourite line from the clip?

“It is always interesting to listen to a condescending British person tell you about colonialism,” co-host Dana Perino said. “The British were so much better at colonialism than the Pilgrims.”

Exactly How Does Facebook Define Community Standards?

Living in a democratic society, of course, entails the promotion, encouragement and defense of a diversity of views. With that I obviously have no quarrel. But, as the saying goes, with that freedom comes responsibility. it is the second part of this equation that some people refuse to accept.

When, for example, does freedom of expression cross the line into the promotion of hatred? I have a specific reason for asking that question, which I shall get to in a moment.

I have had a Facebook account for about seven years now; the reason that I joined goes back to our first visit to Costa Rica in 2009, where we met a group of hospitality students staying at the resort and joined them for a day's excursion. All of us were taking a lot of pictures, and when I inquired how I could see theirs online when they got home, they told me to join FB, where they would be posting them. Thus my social media experience began.

Nowadays I use it primarily to share political stories, people's blog posts, etc., as well as to receive various feeds from newspapers and political groups that interest me.

Because the following subject is one I find profoundly distasteful, I thought long and hard before writing this post, as I have no desire to give any kind of publicity or wider exposure to a group of xenophobes and racists, yet I am interested in getting feedback from readers. Yesterday the following appeared in my timeline:



Accompanying this were a variety of comments, a few of which I am reproducing here. Some of it is pretty vile.

... you crack me up. Sure there are Muslims who work. There are exceptions to every race. Believe it or not I've met a chinaman who doesn't like rice and black man who prefers heavy metal to rap music and doesn't play basketball. But the stereotypes exist for a reason. The fact of the matter is these Muslim refugees ARE costing us money for them to be here. We don't want them here, as a tax payer I have the right to not want to waste it on them. I'd rather use it to build a new park or maybe feed our homeless and let them have housing instead of these pieces of shit taking it all while our people starve on the streets.

... We as in WE THE PEOPLE. And of course they are refugees? But the wars and problems the middle East have is all a product of their own choice to follow such an evil ideology. Christian founded countries are the ones that have a greater quality of life and now they wanna come and take what we have after they ruined their own country. And yeah I would rather have a park over a Muslim parasite mooching 1 cent off our tax dollars. I'm happy that little boy drowned. Maybe the money Canada saves from not having to pay for them will be used to re-pave a street instead? And in case you didn't noticed WCAI is worldwide as in Worldwide Coalition Against Islam. We are just one person.


Well fortunately for me I live in a free Democratic country that isn't run by evil Islamic ideologies. It reminds me of 2 brothers that inherited a million dollars each. One brother invested his money right and is reaping the benefits while the other brother blew his money by making poor choices and is now trying to mooch off the other brother. This is no different. You reap what you sew.

...But all people of the islamic ideology are behind an evil ideology that promotes anti-semitism, rape, child molestation, beastiality, persecution, ridiculous law suits and wearing bed sheets and curtains for clothing. And if you think about it the similarities of the Islamic and Nazism ideologies are uncanny. The only difference is Hitler never bothered disguising the holocaust as a "peaceful religion"

In my mind, this is racism thinly disguised by 'economic concerns'. Interested in making a complaint about the group, I checked Facebook's reporting criteria. Under Encouraging Respectful Behaviour, this is what I found:

Hate Speech

Facebook removes hate speech, which includes content that directly attacks people based on their:

Race,
Ethnicity,
National origin,
Religious affiliation,
Sexual orientation,
Sex, gender, or gender identity, or
Serious disabilities or diseases.

Organizations and people dedicated to promoting hatred against these protected groups are not allowed a presence on Facebook. As with all of our standards, we rely on our community to report this content to us.

Feeling I was on pretty solid ground, I lodged a complaint. About two hours later I received this reply:

Thank you for taking the time to report something that you feel may violate our Community Standards. Reports like yours are an important part of making Facebook a safe and welcoming environment. We reviewed the photo you reported for containing hate speech or symbols and found it doesn't violate our Community Standards.

I am disappointed in Facebook's response, and it appears there was no effort made to read the comments accompanying the illustration.

So I am left with the question which is my post's title: Exactly how does Facebook define community standards?

I welcome, as always, your comments.

UPDATED: Reassuring Legislation For Xenophobes and Bigots, A.K.A. The Harper Base

I don't know who composes the names for government bills these days, but they are blatantly selective in their intended audiences. The latest proposed piece of Harper legislation leaves little doubt that its target audience is the red meat supporters of our current regime: the Zero Tolerance for Barbaric Cultural Practices Act (Bill S-7).

Hmmm, interesting title. Cultural - can't be referring to Canadians, since we are reputed by many to have no culture. Barbaric - outside of cultural outliers like Luka Magnotta and Paul Bernard, no barbarism amongst our native-born. And clearly the ex-soldier who attempted to blow up a downtown Calgary skyscraper that houses a Veteran Affairs Canada office was disturbed, not a barbaric ideological warrior/terrorist.

This bill is transparent in design and intent, guaranteed to ensure that our equanimity, so recently roiled by the Parliament hill attack, is not too quickly re-established. In his column today, Thomas Walkom points out that the bill has merit only in three aspects:

One would explicitly outlaw forced marriages. Another would clarify the general provincial practice that sets 16 as the minimum age for marriage. A third would make it illegal to transport a child under 16 abroad for the purpose of marriage.

The rest, however, goes over ground already covered in the Criminal Code:

Polygamy, for instance, is already illegal in Canada. Governments have the power to arrest and charge polygamists. Yet as the long-running, Bountiful, B.C. polygamy saga shows, Canadian government have not been anxious to do so.

But the new federal bill does not address the barbaric practices of established Canadian polygamists in B.C. Instead, it focuses solely on immigrants.

Immigration Minister Chris Alexander claims there are hundreds of immigrant engaged in this foul practice. The bill would allow for their deportation.

And then there is this,

... the section dealing with honour killings that is the most curious. Bill S-7 would rewrite the Criminal Code to preclude a defendant in a murder trial from arguing that an insult to family honour provoked his action.

Such a clause might be necessary if Canada’s courts were routinely soft on honour killers. But they aren’t.

Alexander himself

cited the case of Mohammad Shafia, an Afghan immigrant who, along with his wife and son, killed three of his daughters and the girls’ stepmother.

What the minister didn’t point out is that all three killers received the maximum sentence — life in prison.

So it remains clear that the Harper regime is continuing to do what it does best: sowing fear, suspicion and hatred, emotions sure to appeal to a certain segment of the population that is largely responsible for the debasement of politics that has been ongoing since their election of Dear Leader.

I just thought of a better name for Bill S-7. How about The Shameless Manipulation of the Canadian People By a Corrupt Government Act?

UPDATE: Click here to see Press Progress' definitive ranking of the most ridiculous and misleading Conservative names for bills.