I doubt there is anyone amongst us who is not thoroughly tired of Covid-19, the terrible virus that has forced us to live circumscribed lives for the past two years. Our forced confinement, record hospitalizations and deaths, unprecedented in our lifetime, have taken their toll on us in so many ways, not least of all our mental well-being.
Despite all of that, the majority have endured, doing what we can for both ourselves and our fellow-citizens, getting vaccinated, isolating when required, wearing masks and keeping safe physical distances.
But, to borrow from Charles Dickens, it has proven to be the best of times and the worst of times when it comes to how we treat others. The best is seen in the tireless health-care workers whose exhaustion and frustration over the unvaccinated crowding our hospitals is hard to imagine. The worst comes from the villains of our time, the anti-vaxxers and those of such little character that they have to take out their frustrations on others.
It is what Heather Scofield calls pandemic rage. She writes about Adam, a 26-year-old Toronto cashier:
Adam, who doesn’t want to use their last name for job security reasons, has begun refusing to serve customers who won’t wear masks. They’ll offer up a free mask, first. But if the customers resist, Adam simply won’t serve them.
That’s when the harassment begins. Perhaps it’s just eye-rolling or a mild comment. But on occasion, it’s mocking, accusations, yelling, shoving groceries, complaints to the manager or even filing formal grievances with the head office.
Service-sector workers, predominantly young, bear the brunt of the rage coming from a segment of the approximately 14% of adults not vaccinated.
Almost a third of workers aged 15 to 24 work in retail, and that’s up a full three percentage points from before the pandemic. About 16 per cent work in accommodations and food services, which is down significantly from the 20 per cent share two years ago, says Brendon Bernard, economist at jobs website Indeed Canada.
Whether they realize it or not, these workers do have some power. They can quit and seek other jobs.
Clearly, any employer or policy-maker aiming to respect young workers could see some quick fixes. Arming them with the best of masks, lots of paid sick days, and all the support they need to turn rule-breakers away at a moment’s notice would certainly go a long way. So would consistency and clarity on vaccine requirements in public-facing spaces.
Clearly, if they want to prevent excessive job churn, employers need to act quickly to address the cruelty and egotism of some. The following, which occurred in the U.S., is an illustration of the terrible behaviour people are inflicting on young workers. That the perpetrator is unmasked may be a solid indication of his 'values'. Be warned that the language is rough:
I've identified this man as James Iannazzo of
being racist and assaulting a minor
When the Hindenburg crashed and burned, reporter Herbert Morrison used a timeless phrase, "Oh, the humanity," which was an expression of horror at what he was witnessing. To close out this post, permit me one slight alteration that seems to epitomize our current zeitgeist:
Oh, the inhumanity.
UPDATE: A little justice.
confirms to me that #jamesiannazzo, that man arrested for Intimidation Based on Bigotry or Bias and breach of the peace, has been fired.
H/t Naveed Jameli
I went to the old feed & tack store on Friday. When I got to the till there was a handwritten notice that the company will not tolerate abuse of its employees and notifying customers that they are being recorded on security cameras.
ReplyDeleteI asked the cashier/manager what that was all about. She said that people seem to have changed, becoming less civil, more aggressive. And I thought that was only on airplanes. Apparently not.
For years I've lamented the erosion of social cohesion. Perhaps civil society, like its political expression - democracy, is far more fragile than I had ever imagined.
Clearly, Mound, the virus has been the catalyst for revealing what lies beneath. Some have stepped up, while others have regressed.
DeleteAt the gym I attend in Nanaimo, the staff have been threatened and two windows broken .
ReplyDeleteIts becoming crazy out there.
It would be nice to think this kind of thing is confined to the U.S., Trailblazer, but clearly a pandemic of childishness, stupidity and ignorance respects no borders.
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