Enlightened Leadership

Having just returned from Southern California, I have no intention of indulging myself in travel reminisces at the expense of my readers. I'll only say that thanks to my son Matthew, it was one of the best experiences of my life. It also yielded some very interesting insights.

As people who check my blog regularly may know, I tend to be very critical of politicians, police and big business. In their own way, each often massively abuse their authority. Yet I also try to balance my criticisms by acknowledging good practices when I find them. The California chain, In-N-Out Burger, is one business that epitomizes both respect and opportunity for its employees, something that, in an ideal world, would be the norm.

Begun in 1948 by Harry Snyder and his wife Esther, and still a family-run chain today, it is freed from the corporate demands that so often mean treating employees like dispensable and replaceable tools. Like the exceptional corporate-owned Costco, it knows that investing in its workers is key to its success. While all store employees start at the very bottom (cleaning tables, floors, etc. before they can even cook a burger), the job's potential is quite significant. Consider these facts:

In-N-Out starts their employees at $10.50 [now $11] an hour. That's the highest of any fast food chain in the country.

While the median wage for a manager of a fast food store is $48,000 per year, employees at In-N-Out can eventually work themselves up to $120,000. That's otherwise unheard of in the industry.

According to Carl Van Fleet, the current CEO, there are solid reasons behind being an industry leader:

Our founders, Harry and Esther Snyder, started In-N-Out Burger in 1948 and were focused on taking great care of our customers, taking great care of our associates and maintaining an intense focus on quality. That focus remains firmly in place today and paying our associates well helps us maintain it.

We strive to create a working environment that is upbeat, enthusiastic and customer-focused. A higher pay structure is helpful in making that happen but it is only part of our approach. It is equally important to treat our associates well and maintain that positive working environment in all of our restaurants.

So good remuneration is only part of In-N-Out's formula for success. It offers benefits that are indeed rare in so many workplaces today, and almost unheard of in the fast-food industry. The perks for full-time employees and their dependents include

- a package of medical, dental, and vision benefits
- a retirement plan with a Defined Contribution Profit Sharing Plan and 401(k) Plan
- company contributions made into the plan

Many part-time employees also qualify for the above, as well as the accrual of six days cumulative sick-leave days per year, flexible working hours to accommodate people's needs, chain-wide closure on Christmas Day, Easter, and Thanksgiving, and free meals on work days.

Oh, and one more thing. In response to consumer demand, the chain has committed to use only antibiotic-free beef, although no date for implementation has yet been announced.

We ate at one of the stores, and I can tell you four things: It was very busy, despite it being about 3:30 in the afternoon; all the employees were polite and appeared very positive; the food was quite good (everything, including the buns, are fresh and never frozen), and the prices were excellent.

All in all, In-N-Out Burger appears to be an industry leader in a field where so many shameful and demeaning practices abound. Too bad others refuse to acknowledge that healthy profits and respect for employees are not mutually exclusive.

California Dreamin'

Thanks to a very generous Christmas gift from my son, who will be joining us from Edmonton, my wife and I are heading off to Southern California for a five-day trip. Ever since I was a teenager I have wanted to visit The Golden State, but for reasons that include my almost infinite capacity for procrastination, I have not. I think my son recognized if I was ever actually going to make the trip, he would have to give me a big push. Thank you, Matthew.

I should be back blogging in a less than a week. See you then.

Saying Goodbye To Alex For Up To One Year

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Maybe it has something to do with the fact that I was a teacher for so many years; maybe it is because I have been a parent for even longer. But the fact is, I cannot get the killing of Alex Wettlaufer out of my mind. Unfortunately, however, although I will be thinking of him, I doubt that I will writing anything more about him for up to as much as one year. That is how long we may have to wait for the results of the SIU 'investigation' into his death at the hands of the Toronto police.

As reported in yesterday's Star, the only paper, by the way, that seems to be showing continued interest, the deeply flawed Ontario Police Services Act says

officers “shall not, during the course of an investigation by the SIU into an incident, disclose to any person any information with respect to the incident or the investigation.”

The regulation is intended to ensure the integrity of the independent investigation, but some critics say it creates a situation where the public is left in the dark about a high-profile issue, often for months at a time.

This means, according to the SIU, that

it cannot reveal whether Wettlaufer was armed because the investigation is ongoing. The vital piece of information may not be provided until the probe is completed, a process that typically takes several months, or up to a year.

In other words, there will be no information forthcoming on anything that will either confirm or refute growing public suspicion that another Sammy Yatim tragedy has occurred, nothing to suggest that people needn't be increasingly fearful of a force that is sworn to protect and serve them.

The Wettlaufer family, which hotly contests the suggestion that Alex was armed, is not willing to wait for this drawn-out and inexcusably long process to play out.

They are now hoping to find a lawyer to help obtain any surveillance video that may have captured parts of the incident, Timothy [Wettlaufer] said. They want to obtain as much information as possible that could help explain how his “soft-hearted” brother wound up fatally shot by police.

The family is hopeful TTC cameras may have captured some of the initial altercation, which began near Leslie station. However, Timothy said he is concerned there may be little independent evidence — such as witness accounts or video evidence — from the dark ravine where the shooting occurred.

From the broader community, there have been calls for much-need reform to the act that is preventing the release of any information:

Darryl Davies, a criminology instructor at Carleton University, said the province should consider changing the Police Act, currently under review by the ministry of community safety. Davies says there is far more information about fatal shootings when they don’t involve police, and that’s not they way it should be.

“There is no justification for treating the cases differently. In fact one could argue that because the shooting is by a person employed, trained and paid by a government entity that there should in fact be more transparency and not less,” Davies said.

Even some police are frustrated by the constraints of the act:

Mark Valois, a former Toronto Police officer and retired use-of-force training officer, said the legal gag-order ... can be “very frustrating.”

“Absolutely there’s times when things happen, and things are hitting the news, there’s rumours and you might read something and say, ‘that’s not what happened, but I can’t say anything,’ ” he said.

Secrecy inevitably invites suspicions of coverups, sanitization of facts, the illegal fabrication of police notes and the development of 'plausible deniability.'

So goodbye for now, Alex. You may be tragically gone, but you are not forgotten.

ONE FINAL NOTE: The gofundme campaign to raise funds for Alex's funeral is ongoing. So far 29 people have contributed just under $1700. Should you care to lend a helping hand to the family at this very difficult time, please click here.

In A World Where Truth Mattered

....this might be significant. Unfortunately, the more Donald Trump lies, the more popular he seems to become with his acolytes, who laud him for his 'authenticity'. Too bad so many Americans seem to have slipped into a parallel universe.

The Tyranny Of Conformity

Yesterday, KirbyCairo wrote another of his thought-provoking posts, this one on the current plight of the federal NDP and its search for renewal. That prospect is dim, Kirby says, unless the party can break free from what he calls the top-down party structure and its inability to address issues that matter to Canadians. It is a plaint that was also echoed, but with a different emphasis, in a piece by Thomas Walkon in yesterday's Star. And now, the former NDP candidate for Toronto Centre, Linda McQuaig, writes about the tyranny of conformity imposed upon political candidates.

First, some background. You may remember this moment of frankness from the last federal campaign, (start at the five-minute mark on the video) and the fireworks that ensued:



In her column today, McQuaig discusses why she entered the political arena:

I ran (unsuccessfully) as the federal NDP candidate in Toronto Centre in the 2013 byelection and again in 2015, with the dream of putting into action progressive ideas I’d championed as a journalist. In jumping into politics, I realized I was giving up some of the freedom I’d enjoyed as a columnist and author to become part of a team with a collective message.

What conclusions did she draw from those experiences?

... it strikes me that the iron hand of party discipline — by which all three of our major political parties keep tight control on their messaging — can also have the effect of limiting debate and discouraging independent thinking, to the detriment of our democratic system.

It was a fact brought home to her by her experience depicted in the above video showing how her honesty was used against her:

Out of the blue, ... [Michelle] Rempel was trying to goad me into saying something negative about the oilsands.

I knew I was supposed to “pivot” — that is, deftly switch to something in line with party messaging.

Host Rosemary Barton sided with Rempel and pushed me for an answer.

So — to pivot or not to pivot? If I didn’t pivot, I knew I’d be stepping into a trap laid by Conservative strategists to portray the NDP as anti-development. But if I did pivot, I felt somehow I’d be betraying the planet.

After a split second in which I saw my political life pass in front of me, I decided to side with the planet, saying “a lot of the oilsands oil may have to stay in the ground if we’re going to meet our climate change targets.”

The ensuing ado included being predictably pounced upon by Harper, as well as other Conservatives and Liberals, including future prime minister Justin Trudeau, who denounced my “extreme” position.

Others recognized it as a mere statement of fact, but, of course, facts seem to have little relevance or value in political campaigns.

Citing Susan Delacourt, McQuaig says the experience

seemed to reinforce the case for tight political messaging based on the rule, as reported by Susan Delacourt in her book Shopping for Votes: “Do not talk of sacrifice, collective good, facts, problems or debate.”

In other words, avoid complexity and controversy — or anything else that assumes the voter is capable of accepting the responsibility of citizenship.

Much to her credit, the journalist questions whether this is the right way to go.

The pressure to conform and adopt a 'group-think' mentality is one of the chief reasons I have avoided being involved in groups for most of my life. I am glad that Linda McQuaig recognizes that such constraints are not for her. Her voice is much stronger, more appreciated and more effective as a journalist seeking to be a constructive contributor to some much-needed national debate than as a mouthpiece for a political party. We are all the better for it.

UPDATED: More On Alex Wettlaufer, Toronto's Latest Young Person Killed By Police

If we are given to even modest introspection, it seems inevitable that the longer we live, the more we develop an increasing appreciation not only for the wonder of life but also its shortness and fragility. The older we get, the more we are witness to a parade of people who enter and leave our orbits, sometimes by choice, but more often by the cold fact of mortality. The exits that hurt us the most, of course, are of those we have known and loved. Yet the latter represent only a minute part of the larger human experience, but if we watch, listen and read carefully, even those we don't know touch us in some ways. I feel that way about Alex Wettlaufer, the young man killed Sunday night by Toronto police, about whom I wrote yesterday.



Unlike his friend Sammy Yatim, who met the same fate as he did, Wettlaufer will likely not occupy a large part of public consciousness, owing to the singular absence of video documenting his demise. I suppose that is why there was absolutely no followup on last night's news; the media were consumed instead by the attack on two soldiers by Ayanle Hassan Ali at a recruitment centre, an attack that Toronto Police Chief Mark Saunders was only to happy to hold a press conference about, despite the usual official reticence 'because the investigation is ongoing.' Silence thus far is the only official response to the killing of Alex.

But one media outlet has not forgotten the young man whose life was so cruelly cut short. Today's Toronto Star, in a solid editorial, bears witness to that life and discusses, as I tried to do yesterday, the implications of his death. I am taking this opportunity to reproduce the entire piece, one that I hope you will read:

Another police shooting can’t be brushed aside

We’ll have to wait weeks or months for the official version of what exactly went down late Sunday night in a park in North York. But even before all the facts are known, there are serious questions about the circumstances surrounding the death of Alex Wettlaufer.

He’s the 21-year-old man who was shot dead by Toronto police just before midnight on Sunday. The province’s Special Investigations Unit (SIU) is on the case, so the usual veil of silence has been drawn over the incident.

But this much is known: Police say they had “preliminary information” that two men were fighting at the Leslie subway station and one of them had a gun. Investigators say one man fled into the nearby park. There was a confrontation with police, and Wettlaufer was fatally shot.

Wettlaufer’s family, however, tells a very different story. They describe him as a quiet man with a full-time job whose ambition was to join the military. His mother, Wendy, says he was on his cellphone in the park, talking to a family member, at the moment he was shot. “He was crying, saying that he’s being surrounded,” she told CP24. “They kept telling him to put the weapon down, and he kept hollering telling them he didn’t have a weapon.”

Did Wettlaufer have a gun? Or did police mistake his cellphone for a weapon? These are among the questions that SIU investigators, who look into all deaths involving police, must try and answer amid the disturbing claims from Wettlaufer’s family.

Without video or other independent evidence, though, they will have to rely mainly on the version provided by police themselves. Wettlaufer cannot give his side. And in the wake of the Sammy Yatim shooting, many people will be understandably skeptical of the story told by police.

Yatim’s death in 2013 was captured on video from multiple angles. It showed a Toronto policeman, Const. James Forcillo, shooting Yatim eight times on an empty, stopped streetcar. In January, Forcillo was convicted of attempted murder – but there’s little doubt that without the video evidence he would have gone free. That’s what happened with every other officer charged with murder or manslaughter.

Ironically, Wettlaufer attended the same school as Sammy Yatim and they were said to be friends. The public was shocked by Yatim’s death because the video showed conclusively that it simply didn’t have to happen. He was trapped alone on the streetcar and there was no good reason to shoot him. Chief Mark Saunders himself acknowledged at the time that his force had lost public trust.

After that, Torontonians are in no mood to quietly accept the death of yet another young man in questionable circumstances. His shooting is another argument for all officers to wear body cameras, so there would be independent confirmation of how the confrontation developed.

In the absence of that, the public will expect a thorough investigation that does not take the official explanation at face value.

Doesn't Alex Wettlaufer deserve to be remembered by all of us, not just his devatated family and friends?

UPDATE: There is a gogundme campaign to help cover Alex's funeral. If you might be interested in contributing, please click here.

"I'm Angry! So I'm Voting For Donald Trump"

So says Andrew Klavan. Watch his video to find out why: